Refund policy
WEBSITE :
We recognise that you have made your purchase based on our description and item pictures.
Where a sizing is wrong we are happy to exchange items returned to us unworn, clean and in good condition at no extra cost to you (UK customers).
Due to hygiene any items returned must be unworn, clean and with original tags. Identification is required when making a return along with a receipt. We keep a record of returns.
For all sales made on the 15th November to the 25th December, returns/exchanges can be made until 31st January 2025.
Where we are unable to help you find an alternative, we offer a no-quibble refund on your item purchase. This refund is the price of your purchase, but not the postage cost.
IN-STORE :
We recognise that you have had the opportunity to see, feel and try on the item of purchase.
We can exchange goods or offer credit voucher on returned items. A credit voucher lasts for a period of 3 months from date of return.
Due to hygiene any items returned must be unworn, clean and with original tags. Identification is required when making a return along with a receipt. We keep a record of returns.
For all sales made on the 15th November to the 25th December, returns/exchanges can be made until 31st January 2025.
In every situation, we endeavour to assist you in every way possible to find an alternative or replacement for your original purchase.